CORE COMPETENCIES

Expertise in public service program management and community engagement.

Program Management

  • Grant Management
  • Budget Development
  • Strategic Planning
  • Performance Metrics
  • Process Improvement
  • Resource Allocation

Community Engagement

  • Stakeholder Relations
  • Coalition Building
  • Volunteer Coordination
  • Public Speaking
  • Community Outreach
  • Event Planning

Constituent Services

  • Case Management
  • Federal Agency Navigation
  • Needs Assessment
  • Benefit Programs
  • Client Advocacy
  • Crisis Intervention

Administrative

  • Data Analysis
  • Report Generation
  • Policy Implementation
  • Regulatory Compliance
  • Microsoft Office Suite
  • CRM Systems

EDUCATION & TRAINING

Academic credentials and specialized training supporting my professional development.

Bachelor of Science in Political Science

Portland State University

2025 (Expected)

  • Focus on Public Policy and Administration
  • Specialized coursework in government operations and public service
  • Research emphasis on community engagement and civic participation

Nonprofit Management Coursework

Louisiana State University

Completed

  • American Humanics/Nonprofit Leadership Alliance Program
  • Focus on Program Development, Grant Writing, Nonprofit Governance
  • Applied learning in community-based organizations

Specialized Education in Learning Differences

Landmark College

2007

  • Focus on academic success strategies
  • Specialized approaches to neurodivergent learning styles
  • Development of personalized educational techniques

PROFESSIONAL EXPERIENCE

A decade of service in program management and community impact.

Program Manager

Epilepsy Foundation of Los Angeles

2023 - 2024

  • Led organization-wide digital transformation, implementing Salesforce CRM for 50+ users, achieving 29% operational efficiency gains and a 98% adoption rate within 60 days
  • Developed comprehensive change management strategies resulting in 34% improvement in departmental productivity
  • Created automated reporting systems decreasing manual reporting time by 75% while improving data accuracy by 27%
  • Orchestrated health education symposiums addressing epilepsy awareness, neurological diagnostics, and intervention strategies for patients and families
  • Built strategic partnerships with community organizations to expand program reach and impact

Chief Development Officer (Volunteer)

Games for Love

2020 - 2023

  • Spearheaded donor cultivation strategies, increasing engagement and long-term financial support
  • Represented organization at industry conferences and community engagements, enhancing visibility and strategic partnerships
  • Formulated and implemented innovative donor acquisition and retention strategies
  • Mentored and guided team members in development best practices and relationship-building techniques

Staff Assistant

Office of U.S. Senator Jeff Merkley

2013 - 2016

  • Organized statewide town halls and press events, engaging with diverse rural and urban communities across Oregon
  • Streamlined constituent response processes, reducing backlog by 50% through improved workflow systems
  • Balanced campaign and Senate office responsibilities, ensuring strict compliance with legal and ethical regulations
  • Managed official correspondence, expenditures, and compliance with federal regulations

Team Leader

AmeriCorps NCCC

2008

  • Led diverse team of 12 across 15 high-impact community projects, achieving 125% of project completion targets
  • Managed $250K outdoor amphitheater project for the Rural Appalachian Improvement League, delivering ahead of schedule and under budget
  • Secured 45% more community resources than initially projected through strategic stakeholder engagement
  • Developed framework for New Orleans Green Corps in partnership with Alliance for Affordable Energy, creating a workforce development program focused on at-risk youth empowerment
  • Created cross-functional communication framework resulting in 34% improvement in project delivery efficiency

Founder & Chapter President

AmeriCorps Alums Chapter, Portland State University

2011 - 2014

  • Established first AmeriCorps alumni chapter at Portland State University, creating sustainable community service framework
  • Coordinated volunteer events and professional networking opportunities, building lasting partnerships between university programs and service organizations
  • Provided strategic oversight and governance for initiatives, ensuring organizational compliance and program effectiveness

Program Developer & Education Coordinator

Waltham Fields Community Farm

2004

  • Designed and launched a successful Community Supported Agriculture (CSA) program, integrating sustainable agriculture practices
  • Created an adaptive agricultural education curriculum for at-risk youth engagement in sustainable food systems
  • Built partnerships with local organizations to expand program reach and impact by 35%
  • Empowered staff with flexible teaching methodologies to maximize student interest and participation

KEY ACHIEVEMENTS

Measurable results and impact across organizations and industries.

29%
Operational Efficiency Improvement
98%
CRM User Adoption Rate
75%
Manual Process Reduction
34%
Decision-Making Enhancement
23%
Cost Reduction
50%
Backlog Reduction

NOTABLE INITIATIVES

Leading impactful community and government programs that create meaningful change.

Rural Healthcare Access Program

Led initiative connecting 500+ rural residents with medical services through partnership with local clinics and transportation providers. Created sustainable program model that continues to operate after grant funding period.

Healthcare Access Rural Outreach Program Design

Veteran Housing Assistance Task Force

Coordinated inter-agency effort between Senator's office, VA, and housing authorities to streamline application process for veterans facing housing insecurity. Reduced application processing time by 40%.

Veterans Affairs Housing Security Process Improvement

Community Response Network

Developed coalition of 20+ community organizations to coordinate emergency response during wildfires, establishing communication protocols and resource sharing agreements that served 1,200+ affected residents.

Emergency Response Coalition Building Resource Coordination

Youth Mentorship Initiative

Created program pairing 75+ at-risk youth with volunteer mentors from local businesses and community organizations, resulting in 85% improvement in school attendance and engagement among participants.

Youth Development Volunteer Management Community Partnerships

INDUSTRY EXPERIENCE

Diverse background across multiple sectors with transferable expertise.

Non-Profit Healthcare

Digital transformation and CRM implementation for patient-focused organizations.

Government & Public Sector

Process optimization and constituent services for government agencies.

Ticketing Technology

Technical integrations and account management for sports and entertainment.

Privacy & Security Software

Business development for compliance and data protection solutions.

Healthcare & Youth Services

Program development and service delivery for vulnerable populations.

Community Development

Volunteer coordination and partnership building for community impact.

SPACE COMMUNICATIONS EXPERTISE

Leveraging government relations and digital transformation experience for space agency and aerospace industry opportunities.

Strategic Communications

Experience translating complex technical information into compelling narratives for diverse audiences, essential for communicating space mission objectives and scientific discoveries to the public.

29% efficiency improvement 98% stakeholder adoption

Crisis Management

Coordinated emergency response during natural disasters, connecting affected communities with federal resources - skills directly applicable to mission-critical communications and public information management.

4,500+ residents served 65% response time reduction

Data Visualization

Implemented dashboard solutions translating complex metrics into accessible insights - expertise valuable for making space mission data understandable to diverse stakeholders and the general public.

34% communication improvement 75% manual reporting reduction

Cross-Functional Leadership

Successfully managed teams spanning technical and non-technical domains, bridging communication between specialized experts and general audiences - essential for coordinating across diverse space mission teams.

12-member team leadership 125% completion rate

TARGET ORGANIZATIONS

NASA
JPL
SpaceX
Blue Origin
Northrop Grumman
Lockheed Martin

IDEAL ROLES

Public Affairs Specialist Communications Manager Outreach Coordinator Strategic Communications Director Public Information Officer Program Manager

GET IN TOUCH

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