Christopher Sellers - Professional Profile

Accomplished leader in business development and program management with proven expertise driving digital transformations, stakeholder engagement, and process optimization. Demonstrated success navigating both public and private sectors with a focus on operational efficiency and innovation while delivering measurable outcomes through data-driven decision-making.

PROFESSIONAL EXPERIENCE

Program Manager

Epilepsy Foundation of Los Angeles

2023-2024

Executed comprehensive Salesforce CRM implementation for a 50+ user organization, personally leading training and change management initiatives that resulted in 29% operational efficiency improvement and 98% user adoption within 60 days.
Directed data management transformation through systematic migration from spreadsheets to Salesforce architecture.
Developed automated reporting frameworks that decreased manual documentation requirements by 75%.
Orchestrated health education symposiums addressing epilepsy, neurological diagnostics, and personalized intervention strategies for patients and families.

Chief Development Officer (Part-time/Volunteer)

Games for Love

2020-2023

Formulated and implemented donor acquisition and retention strategies while maintaining concurrent professional roles.
Enhanced organizational market position and financial sustainability through strategic initiatives.
Served as organizational representative at industry conferences and community engagements.

Following my tenure at SeatGeek, I pursued strategic business development opportunities in the emerging privacy and security sector with RadarFirst, leveraging my technical integration experience to support enterprise client acquisition.

Business Development Representative

RadarFirst (Privacy & Security Startup)

2018-2019

Acquired enterprise clients through strategic outreach as part of a small business development team, contributing to the company's growth trajectory that culminated in a $100M acquisition by Vista Equity Partners.
Expanded professional responsibilities to include privacy compliance training and security protocol implementation.
Developed and executed comprehensive organizational needs analysis for potential clients.

Technical Product Analyst & Account Manager

SeatGeek

2016

Facilitated integration of 10-30 Major League Soccer enterprise clients during platform migration, achieving 100% client retention through proactive communication strategies and white-glove support protocols.
Established cross-functional communication framework resulting in 34% improvement in project delivery efficiency.
Implemented vendor management system that reduced dispute resolution timeframes by 75%.

Transitioned from public service to the private sector to apply stakeholder management and process optimization expertise in fast-paced technology environments, while continuing to advance education in political science and public administration.

Staff Assistant

Office of U.S. Senator Jeff Merkley

2013-2016

Managed official correspondence, expenditure documentation, and compliance with Senate ethics regulations.
Coordinated statewide constituent engagement events across diverse demographic regions.
Implemented process improvements resulting in 50% reduction in constituent response backlog.

Team Leader

AmeriCorps NCCC

2008

Managed $250,000 Rural Appalachian Improvement League outdoor amphitheater project in Mullens, WV, transforming an abandoned lot into a community cultural venue while delivering 125% of projected outcomes.
Directed multidisciplinary teams of 13 personnel across diverse community development initiatives, improving delivery metrics by 85%.
Secured 45% additional community resources through strategic stakeholder engagement initiatives.

EDUCATION

Bachelor of Science in Political Science

Portland State University | Portland, OR

Expected Graduation: Summer 2025

Concentration: Legislative Process, Special Interest Groups, and Government Relations

Continuing education while maintaining professional career advancement, with focused studies in political science and public administration to enhance existing practical government relations experience. Selected for prestigious U.S. Senate internship with Senator Jeff Merkley, advancing to full-time Staff Assistant & Aide position while completing degree requirements.

Emergency Management Institute

Federal Emergency Management Agency (FEMA)

2021-2023

Pursued emergency management certifications to complement project management expertise and expand capabilities in crisis management and organizational resilience, building upon earlier disaster recovery experience with AmeriCorps.

Completed Professional Certifications:

Introduction to National Incident Management System (NIMS)
Leadership and Influence
Emergency Planning
Fundamentals of Emergency Management
FEMA Travel Rules and Regulations
Introduction to Incident Command
Public Information Office Awareness
Supervisor Course

American Humanics Certificate

LSU Shreveport

2008

Specialized training in nonprofit management and community engagement

TECHNICAL SKILLS & CORE COMPETENCIES

Technical Expertise

CRM Systems: Salesforce implementation and administration
Business Intelligence: Looker, Tableau
Process Automation & Workflow Optimization
Project Management: Agile & Scrum methodologies
Artificial Intelligence: Proficiency in AI tool deployment and continuous testing of new products

Professional Capabilities

Technical Implementation Management
Team Leadership & Performance Optimization
Stakeholder Engagement
Operational Process Enhancement
Data-Driven Decision Making
Strategic Planning & Execution
Change Management & User Adoption

KEY ACHIEVEMENTS

Executed Salesforce CRM implementation for 50+ users, resulting in 29% operational efficiency improvement and 98% adoption rate within 60 days.
Managed $250,000 Rural Appalachian Improvement League outdoor amphitheater project, delivering ahead of schedule and creating lasting infrastructure for an underserved community.
Facilitated integration of 10-30 Major League Soccer enterprise clients during SeatGeek's platform migration, achieving 100% client retention through proactive communication strategies and white-glove support protocols during the transition period.
Implemented AI-driven workflows at the Epilepsy Foundation, optimizing operational efficiency while maintaining compliance with organizational governance requirements.
Streamlined vendor management processes at SeatGeek, reducing dispute resolution timeframes by 75% through improved communication protocols and systematic tracking.